What You'll Accomplish in This Phase
Create clear house rules and policies
Build a comprehensive welcome guide
Set up automated guest messaging
Establish cleaning and maintenance SOPs
FREEAvailable Guides
House Rules Template
FREECustomizable house rules covering occupancy, quiet hours, pets, parking, and more.
Welcome Guide Template
FREEDigital guidebook template with check-in instructions, house info, and local recommendations.
Cleaning Checklist
FREERoom-by-room cleaning checklist for consistent turnover quality.
Vendor Hiring Guide
FREEHow to find, vet, and manage cleaners, handymen, and other vendors.
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PREMIUM
Phase 5 Checklist
Complete these items before moving to Phase 6:
Finalize house rules and post in property
Create digital welcome guide
Set up automated guest messaging sequence
Create cleaning SOP and checklist
Hire and train cleaning team
Establish vendor contacts (handyman, HVAC, plumber)
Create emergency protocol document
Test full guest journey end-to-end