Resources/Welcome Guide Template

Guest Welcome Guide Template

A comprehensive digital guidebook template to help guests navigate your property and local area.

What's Included

Quick Reference

WiFi, address, contacts

Check-in

Entry instructions

Appliances

How-to guides

Local Guide

Restaurants & attractions

Emergency Info

Hospitals & contacts

Check-out

Departure instructions

Recommended Digital Guidebook Tools

While this template works great as a PDF or printed guide, consider using a digital guidebook platform for a better guest experience:

Template Preview

WELCOME TO [PROPERTY NAME]
[ADDRESS]

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QUICK REFERENCE

WiFi Network: [NETWORK NAME]
WiFi Password: [PASSWORD]
Property Address: [FULL ADDRESS]
Emergency Contact: [PHONE NUMBER]
Check-out Time: [TIME] AM

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CHECK-IN INSTRUCTIONS

1. Your door code is: [CODE] (valid for your stay only)
2. Enter through the [front/side/garage] door
3. [Any specific entry instructions]
4. Parking: [Parking instructions]

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APPLIANCE GUIDES

THERMOSTAT
• Located: [LOCATION]
• Current setting: [TEMP]°F
• To adjust: [INSTRUCTIONS]
• Please set to 78°F (cooling) or 68°F (heating) when leaving

TV & ENTERTAINMENT
• Smart TV with: Netflix, Hulu, Amazon Prime (use your own accounts)
• To turn on: [INSTRUCTIONS]
• Sound system: [INSTRUCTIONS]

COFFEE MAKER
• Type: [Keurig/Drip/Espresso]
• K-cups/coffee provided in [LOCATION]
• Instructions: [BASIC STEPS]

WASHER & DRYER
• Located: [LOCATION]
• Detergent provided: [LOCATION]
• Please start a load of towels before checkout if possible

POOL/HOT TUB (if applicable)
• Pool hours: [TIME] AM - [TIME] PM
• Hot tub temperature: [TEMP]°F (please don't adjust)
• Pool towels located: [LOCATION]
• Please shower before entering

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LOCAL RECOMMENDATIONS

RESTAURANTS
• [Restaurant 1] - [Cuisine] - [Distance] - [Notes]
• [Restaurant 2] - [Cuisine] - [Distance] - [Notes]
• [Restaurant 3] - [Cuisine] - [Distance] - [Notes]

COFFEE SHOPS
• [Coffee Shop 1] - [Distance] - [Notes]
• [Coffee Shop 2] - [Distance] - [Notes]

GROCERY STORES
• [Store 1] - [Distance] - [Hours]
• [Store 2] - [Distance] - [Hours]

ATTRACTIONS
• [Attraction 1] - [Distance] - [Notes]
• [Attraction 2] - [Distance] - [Notes]
• [Attraction 3] - [Distance] - [Notes]

BEACHES/PARKS (if applicable)
• [Beach/Park 1] - [Distance] - [Notes]
• [Beach/Park 2] - [Distance] - [Notes]

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EMERGENCY INFORMATION

Emergency Services: 911
Property Manager: [PHONE]
Backup Contact: [PHONE]

Nearest Hospital: [NAME]
Address: [ADDRESS]
Phone: [PHONE]

Nearest Urgent Care: [NAME]
Address: [ADDRESS]
Hours: [HOURS]

Nearest Pharmacy: [NAME]
Address: [ADDRESS]
Hours: [HOURS]

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CHECK-OUT INSTRUCTIONS

Check-out time: [TIME] AM

Before you leave:
□ Start dishwasher or hand wash dishes
□ Take out trash to [LOCATION]
□ Strip beds and leave linens in a pile
□ Turn off all lights and fans
□ Set thermostat to [TEMP]°F
□ Lock all doors and windows
□ Return keys/remotes to [LOCATION]
□ [Any other specific instructions]

No need to:
• Deep clean
• Wash towels (but starting a load is appreciated!)
• Take out recycling

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HOUSE RULES REMINDER

• Quiet hours: 10 PM - 8 AM
• No smoking anywhere on property
• No parties or events
• Maximum occupancy: [NUMBER] guests
• Pets: [Allowed with fee / Not allowed]

Full house rules: [LINK OR LOCATION]

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THANK YOU!

We hope you have a wonderful stay! If you need anything at all, 
please don't hesitate to reach out.

If you enjoyed your stay, we'd love a 5-star review! ⭐⭐⭐⭐⭐

[YOUR NAME]
[PHONE]
[EMAIL]

Tips for an Effective Welcome Guide

  • Keep it scannable - Guests won't read walls of text. Use headers and bullet points.
  • Include photos - Show where things are located (thermostat, breaker box, etc.)
  • Update seasonally - Restaurant hours change, attractions have seasons
  • Test your recommendations - Only recommend places you've actually visited
  • Add QR codes - Link to Google Maps, restaurant menus, attraction websites
  • Print a backup - Keep a printed copy in case guests can't access digital version

Need Help Creating Your Guidebook?

We can help you set up a professional digital guidebook with Hostfully, complete with local recommendations and automated guest messaging.